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Every electric distribution system is susceptible to occasional outages, which can be caused by severe weather or accidents. We assure you that in any outage, big or small, we will work our best to quickly and safely get everyone back on.
If your power goes off, follow these steps:
1. Check your breaker box or fuse panel to see if breakers are tripped or fuses blown.
2. If there is a disconnect below your meter, check to see whether a fuse is blown or the breaker is tripped. Reset the breaker by turning it off then back on or replace blown fuse.
3. If possible, check to see whether neighbors have power. This information is helpful in determining if the problem is an individual or line outage.
4. If all breakers or fuses are on but the power is off, call Intercounty Electric at 573-674-2211 or toll free 1-866-621-3679. Please have your map location number (meter pole number) handy to help us find you quicker. During a widespread outage, please be patient as our employees try to answer your call as quickly as they can.
5. Once you have reported the outage, please continue to be patient.
6. Turn off all major appliances, furnaces and air conditioners. Then, after power has been restored, wait a few minutes to turn them on again.
Ideas for an emergency kit:
 Flashlights with fresh batteries
Battery operated radio
Backup heat source
Bottled water
How we get the lights back on
Our goal is to restore service to the greatest number of members in the shortest amount of time. Because of the interconnected nature of an electric distribution system, we must start our work at the power source and work out to the individual services along the system. Hazardous conditions, such as downed power lines, must be attended to quickly. If you can, turn on a porch light so the co-op workers know when your power has been restored.
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